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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sharon McCormac

August 5, 2025

5  out of  5
rating by Sharon McCormac
"I'm very satisfied with the service at this agency. I called for a quote and Kevin was able to give me prices after asking just a few questions. He handled the entire process of setting up my new coverage very professionally. This a very helpful and efficient business to work with!"
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Crystal McKinney

August 5, 2025

5  out of  5
rating by Crystal McKinney
"I have auto insurance and just spoke to Kevin with State Farm. He answered all my questions, was easy to talk to, very helpful and professional. Making sure I have the auto coverage that best fits my needs. Thank you Kevin I appreciate you! 10 out of 10 I would recommend!"
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Summer Culbertson

August 1, 2025

5  out of  5
rating by Summer Culbertson
"I had my first total loss accident, and a week later, my father passed away. I was very upset and had a lot on my plate. Sarah was very kind, helpful, understanding, and adept in her skills. I appreciate her dealing with my losses and the gentle way I was treated. 100/10 recommend Angie Witherby's office, especially Sarah. Thank you again!"
We responded:
"You are most welcome Summer! It’s our pleasure to have helped you with your claim and get you back on the road! If there is anything else we can do to help, please let us know. "
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Kalen Richmond

July 29, 2025

5  out of  5
rating by Kalen Richmond
"Had a helpful conversation with Kevin, who broke down all of the facets of my policies so that I knew exactly what my payments were going towards. He was clear and kind and didn’t try to sell me stuff I didn’t need."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kelsey Thomas

July 25, 2025

5  out of  5
rating by Kelsey Thomas
"I've been a statefarm customer for several years and with this specific agent the most recent. I've had nothing but positive experiences with them. Kevin got me all taken care of in updating my policies and was very polite and knowledgeable. He answered all of my question. Our family bundles auto and home insurance and plan to eventually get life insurance. Thank you so much for taking the time to explain each policy!"
We responded:
"That is so cool! We love to make people happy!"
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Tom Frist

July 17, 2025

5  out of  5
rating by Tom Frist
"Kevin was very professional and knowledgeable. He did a great job going over our current policy along with explaining our questions. Would recommend State Farm and Kevin for insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sarah Cochran

July 1, 2025

5  out of  5
rating by Sarah Cochran
"The agent I spoke to on the phone, Angela Gleason, is great! She is very thorough and has an amazing attitude. We went through all of my different insurance options and plans. The process to get renters' insurance was quick and easy! I recommend State Farm; their agents are amazing."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your Renters Insurance needs. If there is anything else we can do to help, please let us know!"
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Paul Haskell

June 27, 2025

5  out of  5
rating by Paul Haskell
"Thank you, Sara Smith for assisting me today. You went above and beyond by providing me with information that I was in need of. I'm able to move forward with my situation because of you. I will aways recommend this branch in Richmond."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Anniebell Henderson

June 20, 2025

5  out of  5
rating by Anniebell Henderson
"Angela Gleason was amazing to work and speak with!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Taylor Quinn

June 20, 2025

5  out of  5
rating by Taylor Quinn
"Angela G was super helpful and just an absolute delight to work with. !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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well hung gutters

June 15, 2025

5  out of  5
rating by well hung gutters
"Kevin was extremely helpful with auto home and trailer ins."
We responded:
"My State Farm team and I are so happy we could help you with your Auto Insurance, Homeowners Insurance and your Trailer Insurance needs. Thank you for your 5-star review! "
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Bruce

June 14, 2025

5  out of  5
rating by Bruce
"Angela Gleason was very helpful and explained everything very well. She did a great job"
We responded:
"Thank you for your 5-star review! Angela is a great addition to our team. We are always here to help you now and in the future. "
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troy leo

June 5, 2025

5  out of  5
rating by troy leo
"A great place to do business. That'll go out of their way to help you out"
We responded:
"Thank you for the Review. We try to always to do our best for our customers!"
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dawn Washington

June 4, 2025

5  out of  5
rating by dawn Washington
"I feel that my renters insurance is pretty reasonable and I’m looking into also getting life insurance. The agent Kevin that called me was very knowledgeable and very pleasant. He explained everything so that I could understand."
We responded:
"We’re honored by your positive feedback! We are so glad Kevin was able to help you with your Renters Insurance and your Life Insurance needs! If we can help you in the future, you can always reach out to us. "
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Michael Henry

May 27, 2025

5  out of  5
rating by Michael Henry
"I saw Kevin during my visit, he went over and explained my auto insurance and homeowners policies very adequately. In fact, he did a great job and was able to answer all of my questions."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with your auto insurance experience; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lori Caiazzo

May 23, 2025

5  out of  5
rating by Lori Caiazzo
"I have had insurance with Angie Witherby for years. I have always appreciated the time she spends with me to make sure I’m adequately covered. I recently needed to add coverage to one of my vehicles. Her staff was great in getting me the documentation I needed quickly and efficiently. So thankful to have State Farm Angie Witherby and her staff taking care of my insurance needs!! I definitely recommend her, you will not find anyone who will work harder than Angie Witherby!"
We responded:
"You are very special to me! Thank you very much!"
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Rhonda Weller

April 30, 2025

5  out of  5
rating by Rhonda Weller
"Friendly knowledgeable agents great service. Would recommend to all needed insurance."
We responded:
"Thank you for taking time to give us a 5 Star rating. We strive for excellent service. If we can be of any further assistance, please let us know. "
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Alexus Pontius

April 23, 2025

5  out of  5
rating by Alexus Pontius
"Absolutely love this State Farm branch!!! Kevin and his team were so friendly and were jumping with joy to be able to help me in any way they possibly could. I appreciate and loved the customer service they provided and being flexible and cooperative on their end. #1 team right there! Couldn’t ask for better!!! I’d highly recommend them to anybody looking for an insurance company that won’t screw you over and make sure to provide you with affordable and reliable insurance."
We responded:
"Thank you for your 5-star review! We are so happy to have helped you with your insurance need and provide you with excellent service. Come see us anytime!"
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Anthuan Stevenson

April 17, 2025

5  out of  5
rating by Anthuan Stevenson
"Kevin was awesome and very detailed and specific!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Corrie Ferr

April 16, 2025

5  out of  5
rating by Corrie Ferr
"Sarah is incredibly helpful and will take all the time you need to understand and get what you are looking for!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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David Jordan

April 14, 2025

5  out of  5
rating by David Jordan
"Kevin was fantastic. He was very friendly. He was knowledgeable. He was helpful. He helped save me some money. He knew everything about car, house and balloon coverages. A++++++++++++"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sykwalker Stone

April 9, 2025

5  out of  5
rating by Sykwalker Stone
"The best, homegrown, top notch service! Kevin is always available to address my concerns, big or small. He's also knowledgeable and patient."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Elly Casebolt-Flanagan

April 1, 2025

5  out of  5
rating by Elly Casebolt-Flanagan
"Sarah Smith helped with me with multiple policies and she has been wonderful to work with. She's very communicative and responsive, quick and attentive, and thorough. I appreciate her help with all of my insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joe Dunham

March 31, 2025

5  out of  5
rating by Joe Dunham
"Always there when I need them. When my vehicle broke down and I was stranded in the middle of nowhere they were willing to come and get me if the tow driver couldn’t give me a ride."
We responded:
"Thank you for your Five Star Review Joe! We really appreciate your business and the opportunity to be of service to you and your family!"
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Jason Cook

March 27, 2025

5  out of  5
rating by Jason Cook
"Good to work with and nice people working there."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"